We DO NOT ship to PO Boxes.
We ship via UPS. Deliveries are made during the business week.
We make 100% made in the USA, custom coolers & gel packs for guaranteed freshness upon delivery.
Refusing delivery of a package will result in a complete loss. NO REFUND.
We DO NOT include the receipt in the package. Receipts are delivered to your email address that you provide at checkout.
If you need a specific delivery day, please contact us at (269) 623-4566.
We are not responsible for incorrect addresses or undeliverable packages. NO REFUND.
In the unlikely event that loss or damage occur on behalf of UPS, we will reship your order on the next available shipping day.
Please have someone available to accept delivery. UPS may or may not require a signature. UPS WILL NOT leave a package at an apartment or the like.
Tracking information is delivered to the email you provide at checkout on the day it is shipped. If you did not receive it, please check your spam or junk mail folder. Otherwise, please call us at (269) 623-4566.